Hello all. I hope that someone can help me solve an annoying problem I am having. (Especially Si Daniels. Hi Si.)
We have a client who has fully licensed one of our fonts, and wishes to embed those fonts in internal Microsoft Word documents. This is allowed under the terms of our EULA.
This client is having a hard time getting the fonts to embed in Microsoft Word 2002 and 2003, running on Windows XP. The software is probably localised for Norway.
I have generated the fonts in CFF-flavoured and TT-flavoured OpenType, as well as "traditional" TrueType without any OT features. The embedding was, of course, turned on when generating.
I have generated the fonts every way 'til Sunday, including using FontLab 45M, FontLab Studio 5W and 5MBeta, and have tried using TransType Pro 3M starting from every conceivable source: VFB, WinTTF, MacTTF, MacPST1, WinPST1...
In other words, I have jumped through every hoop, to no avail.
Is it possible that embedding in Word is a problem?
Is it possible that the client's font cache is now completely full of conflicting fonts?
Is it possible that FontLab and TransType are incorrectly saving embedding settings?
Any help would be massively appreciated. Any off-list emails can be sent to chester (at) vllg.com.
Thanks a bundle, phellow typophiles. (Can you believe that this is my first ever topic submission?)