‘Adobe System’

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Karl Thomas ’Kristian’ Möller's picture
Joined: 22 May 2006 - 7:29am
‘Adobe System’
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How do I get rid of the annoying ‘Adobe Systems’ name in the Suitcase ‘Family View/Foundry’? I don’t work for Adobe? Switching between vendor codes in FontLab doesn’t seem to matter at all!

I remember a thread about this problem before, but it looks as if no good answer was ever found?

Adam Twardoch's picture
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Joined: 3 Dec 2002 - 7:36pm
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Kristian,

this is a bug in Suitcase. Please submit a bug report to Extensis to prompt them to fix it.

A.

Karl Thomas ’Kristian’ Möller's picture
Joined: 22 May 2006 - 7:29am
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Thank you, I will!

carl's picture
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Joined: 28 Oct 2005 - 4:37pm
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Kristian, I handle technical support issues for Extensis. I looked for a support request/bug report from you but haven't been able to find anything. The following link is to the support page. If you haven't contacted us so far, I've created an open case, number 1716767. If you submit a report, mention the case number so that I can route it appropriately.

http://www.extensis.com/en/support/contact_prod_support.jsp

Chris Lozos's picture
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Joined: 25 Feb 2004 - 11:00am
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Now that is what I call customer service!
Bravo Carl!

ChrisL

Karl Thomas ’Kristian’ Möller's picture
Joined: 22 May 2006 - 7:29am
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I’ve created an open case, number 1716767. If you submit a report, mention the case number so that I can route it appropriately.

How do I do that?

/KTKM