Embedded font problem in pdf

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Lisa The's picture
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Joined: 2 Feb 2007 - 1:01pm
Embedded font problem in pdf
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I've made multiple pdfs from my indesign files and combined them in preview to make one big pdf. I have no problems viewing it in preview but when I or my client try to open it in Acrobat it crashes or gives this error message: Cannot extract the embedded font xxxxx. Some charcters may not display or print correctly.

Does anyone know what the problem is or how to fix it?

Typography.Guru's picture
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Joined: 8 May 2003 - 2:39pm
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Looks like your client is running Mac OS 10.6.7 and hasn't applied the latest bug fix:
http://support.apple.com/kb/HT4605?viewlocale=en_US&locale=en_US