Corrupt OTF in Windows

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Rasmus Michaëlis's picture
Joined: 18 Nov 2007 - 10:06am
Corrupt OTF in Windows
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I have a problem with a .otf font in Windows. I has been used in different MS Office applications where it worked fine until today, where it stopped working – I don't have more information from the client than this font preview image attached. They've tried to remove the font and reinstall it – still not working. The fact that it used to work but suddenly not, seems strange to me...

Any clues?

HVB's picture
HVB
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Joined: 17 Feb 2006 - 9:43am
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Tell them to try deleting the fontcache and rebooting.

In Windows XP and Vista, it's here:
c:\windows\system32\FNTCACHE.DAT

- Herb

Nick Curtis's picture
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Joined: 21 Apr 2005 - 8:16am
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What I see is a font without a lowercase. Copy the uppercase characters into the lowercase slots, create new classes to algorithmically expand the kerning, generate a new font, and the problem will disappear.

Rasmus Michaëlis's picture
Joined: 18 Nov 2007 - 10:06am
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Yeah, it's only uppercase and they'd forgotten that. Thank you for your quick responses!