I'd like to have a little help on the following problem, thanks a lot!

1.) After exporting as OpenType Ps from Fontlab 5.1.2 (mac), my font looks/works great in Indesign and Illutrator. No problem. All kerning info is okay. But on the same computer (mac osx 10.6.8) in Word: no kerning info(!) AND the characters are cut-off on the upper part. (images below)

2.) On a Windows computer there's a similar problem:
(in Word) No kerning info and the characters are also cut-off. This time they're not cut off on the upper part but exactly on the Baseline.

3.) In the Windows-typespecimen some characters (for example the A) is cut-off on the left side. I guess that has something to do with the fact that the A crossed the line in the glyph window. I there any way to retain all the character-info on the left side of the line?

4.) In the fontbook and Mac typespecimen there's no problem at all.

(I already did update the Kern-feature in the Kerning Assistance window.)

I really don't know how to solve this problem, is there anyone with some advice?