Custom font family defaulting to Times (except for one typeface)


I am using Fontlab to create a font family; there is a regular, bold, and expanded typeface. I have installed the font on a windows machine (not my choice ugh), and it does run properly in MS Word (surprise, note sarcasm). I am only given the Expanded version as an option in MS Word. It defaults to that when I select the font. If I try to manually change it, it gives me Time New Roman, but calls the other fonts Regular, and Bold. It does however run fine in the Adobe Suite, CS2 (what a shock, note sarcasm)

I have examined several MS fonts and I am using the exact settings (with my font names of course) under basic font name panel. I am literally creating the same naming convention and settings for each of the three fonts. Any ideas?